Microsoft Dynamics 365 Customer Engagement

Time to drive sales productivity and improve the value of your marketing efforts.

Microsoft Dynamics 365 Customer Engagement (CE) CRM 

Microsoft Dynamics 365 Customer Engagement makes every customer engagement an intelligent one. This way, you can market smarter, sell effectively &  deliver remarkable client experiences anywhere. Microsoft Dynamics 365 CE helps you build long-term client relationships that are listed below:

  • Personalized – The end-to-end, outcome-focused journeys that engage at the right time & place.
  • Predictive – Analyze internal & external data to identify patterns and predict outcomes.
  • Proactive – Determine the best interaction with your client based on context

With Microsoft Dynamics 365 CE, you can reduce costs, increase profitability, automate business processes, enhance client relationships & satisfaction, and, ultimately, deliver a return on investment (ROI).

Why Choose Dynamics 365 Customer Engagement (CE)?

Act on Intelligence

Empower employees to deliver personalized & proactive experiences.

Delight Customers

Bring all departments together to delight prospects & customers.

Grow Revenue

Elevate brand loyalty and advocacy, increasing lifetime customer value.

Customer Service

Provide customers with value at every touchpoint and offer quick issue resolution.

Field Service

Deliver quality, proactive, and personalized service appointments.


Enable deep relationship building, combined with sales-boosting productivity.

Frequently Asked Questions (FAQ’s)

What is Microsoft Dynamics 365 Customer engagement?

Microsoft Dynamics 365 Customer Engagement (on-premises) is a customer relationship management business solution that helps improve your business’s marketing capabilities, drive higher sales, and provide excellent customer service to users.

How does Microsoft Dynamics 365 customer engagement help?

As per Microsoft, 54% of clients has higher expectations for customer service today, compared to a past years.

The best customer relationship management (CRM) implementation partner & solution help an organization to improve marketing, sales, service engagement, drive efficiency, and enhance client experience.